How does the platform prevent AI generated answers that are not supported by the customer's documents?
Our platform prevents AI-generated answers not supported by customer documents by ensuring that for each question, only passages retrieved from the organization's own document library are sent to the drafting model. Drafted answers are produced from these retrieved passages and are shown with the passages they came from. If no supporting passage is found, the question is marked "No evidence found." Additionally, drafted answers are a starting point for reviewers, and organizations are responsible for reviewing every answer before it is sent to a third party, with evidence attached for human checking.
- Evidra security overviewpage 2relevance 79%
... What each model receives: document text goes to the embedding model to build the organization's index, the text of a Word or PDF questionnaire goes to the drafting model to extract its questions, and for each question only the passages retrieved for it go to the drafting model. Subprocessors ...
- Evidra security overviewpage 1relevance 71%
... organization, with public access prevented. - Vertex AI on Google Cloud, in the Netherlands region, runs the models: Google's text embedding model for passages and questions, and a Gemini model that drafts answers and reads the questions out of Word and PDF questionnaires. ...
- Evidra terms of servicepage 1relevance 59%
... A question with no supporting passage is marked No evidence found. Drafts are a starting point for your reviewers: your organization is responsible for reviewing every answer before it is sent to a third party, and for the accuracy of what it sends. ...
- Evidra acceptable use policypage 1relevance 54%
... Answers and evidence The evidence attached to an answer is there so a person can check it. Do not present an answer marked Unverified, or an answer edited beyond what its evidence supports, to a third party as a verified statement without reviewing it. ...